Upload or post a form
If you have a form to submit, you can send it to us online or use our postal address.
General account enquiries
Find your member number, get help logging in, manage your investments, and more.
Fund details
Get our USI, ABN, and letter of compliance, or send your ART account details to employers.
Withdraw your super
Set up your Income account payments, make a withdrawal, or apply for early access to your super.
Claim a tax deduction
If you add after-tax money to your super, you might be able to claim a tax deduction for it.
Manage your account
Update your details online
Change your account details including address, email, or phone number in Member Online.
Add to your super
Add to your super using BPAY, learn how to set up regular payments, or find and combine super accounts.
Want to speak to someone?
We’re available to speak by phone or live chat between 8:00am–7:30pm AEDT Monday to Friday
Talk to our friendly team
Start a live chat
Click the icon in the bottom right corner to start a live chat.
Visit us
Brisbane City
Ground Floor, 266 George St, Brisbane City
8:00am–5pm AEST Monday to Friday
Map and visitor info
Sunshine Coast
Sunshine Coast University Hospital,
Ground Floor, Main Hospital Building, 6 Doherty Street
7:30am–4pm AEST Monday to Friday
Need help finding us?
Townsville
Ground floor, 61-73 Sturt Street, Townsville
8:30am–4:30pm AEST Monday to Friday
Postal address
Australian Retirement Trust
GPO Box 2924
Brisbane QLD 4001
Get help with your call
International calls
When overseas +61 7 3516 1009
Deaf or hearing impaired
Use the National Relay Service (NRS) by calling 1300 555 727 and ask for 13 11 84.
Translation or interpreter
Get language assistance to read our website.
Call our translation service on 13 14 50 – and say your language at the prompt.