How we help our members and our communities
We care about helping our members and the communities we live in. We do this by partnering with community organisations that make a positive impact, and choosing corporate sponsorships that grow our fund to benefit members.
We look for partners who share our values, are trusted within the community, and can help us become Australia's most trusted retirement partner.
As one of Australia’s largest super funds, we’re working to:
- Help our members understand their super and build a better financial future
- Champion our members’ financial wellbeing by advocating for better public policy
- Partner with organisations who make a positive impact for vulnerable members
- Increase awareness of ART to grow our fund and benefit members
Our community partnerships
We take our corporate and social responsibility seriously. Meaningful, sustainable partnerships are one way we’re working to improve the overall financial wellbeing of our members, their families and communities.
Preparing young people to manage their money
We know that helping the next generation to find financial security starts with education.
That's why we support Cashed Up, a financial life skills program by Financial Basics Foundation. It teaches 12-24 year-olds how to manage their money and finances, so they can build wealth over their working lives.
Supporting the First Nations Foundation's financial literacy projects
We're working to improve economic fairness for the First Nations people we serve.
That's why we've partnered with the First Nations Foundation. The Foundation helps First Nations people build financial literacy and confidence so they can thrive and prosper.
Helping workers who support our community
We sponsor specialist partnerships in education, emergency services, and health care that make a vital and positive impact on vulnerable people.
These partnerships not only help our community; they’re also one way we can support members with QSuper accounts who work in these important industries.
Standing up for our members
Vulnerable members face more barriers to financial security than other members.
Partnerships that support closing the 'super gap' for women
We partner with Women In Super's campaign to Make Super Fair, which advocates for the government to improve economic security for women in super and retirement.
Explore the latest stats on the super gender pay gap, and the steps both individuals and Australia can take towards change. Then join the conversation by tagging #MakeSuperFair
Working with Aboriginal and Torres Strait Islander people
As one of Australia’s largest super funds, our RAP is our plan for how we’ll learn from the First Nations peoples we serve, and how we’ll work towards economic equity (fairness) in Australia.
Read our Reconciliation Action Plan (RAP) to see the initiatives we’re focusing on and find out how you can promote reconciliation in Australia.
Helping victims of family violence and financial abuse
We partner with DVConnect, who help victims of domestic violence find pathways to safety and sanctuary when they need it. We're also training our people to give better support to any member who might be affected by domestic violence or financial abuse.
Sponsorships that grow our fund to benefit members
FAQs about Riverfire by Australian Retirement Trust
If you have any more questions, please reach out to our friendly team.
Taking care of members in tough times
We work hard to help members who are experiencing difficult situations such as disability, financial hardship, domestic and family violence (DFV), English as a second language, living in remote areas, not having access to the usual ID documents, etc.
Other services that help our members
Need a bit of extra support? We recommend these services to our members every day.
Financial support
Ask Izzy
Free and anonymous – search for housing, meals, healthcare, counselling, legal advice, addiction treatment, etc.
Services Australia Crisis Payment
For people who are on Centrelink income support payments and experiencing severe financial hardship: 13 28 50.
Salvation Army and/or St Vincent de Paul Society (Vinnie's)
Vouchers for food, transport, chemist, clothing, furniture, back-to-school costs: Salvos 13 72 58 or Vinnie's 13 18 12.
National Debt Helpline
Free financial counselling: 1800 007 007.
Good Shepherd Microfinance
No Interest Loans for low income earners: (03) 9495 9600.
Victim Assist Queensland
Information and advice for victims of crime, including support services and financial assistance.
Queensland Public Trustee - unclaimed money
Search for unclaimed money that's with the Public Trustee from Wills and inheritance.
ASIC Moneysmart
Search for unclaimed money from your lost bank accounts, shares, investments, and life insurance policies.
Financial Counselling Australia (FCA)
Financial counselling and education services.
Indigenous Consumer Assistance Network (ICAN)
Financial counselling services for Aboriginal and Torres Strait Islander people.
Centrelink Indigenous Call Centre
Access free information about Centrelink payments and services.
Services Australia
Information about payments and services if you're an Aboriginal or Torres Strait Islander.
Mental health support
Other support services
DV
Connect
Support for families impacted by domestic, family, and sexual violence.
My Pathway
Provides education, training, and employment opportunities in remote communities.