Main region

What types of financial advice are there?

  1. General advice

    This is general information, like how super works and what investment options we offer. It isn't specific financial advice about your personal situation.

    Want to learn more? You can:
  2. Superannuation advice (one-off)

    Need help with your super account with us? Our qualified financial advisers can give you personalised advice1. We can help you make the most of your super now, plan your retirement, and manage your income when you stop working.

    Book an appointment
  3. Full financial advice

    If you need financial advice about more than just your super with us, you have 2 choices:

    • Pick your own financial adviser, or
    • we can connect you with an accredited adviser from our National Advice Panel.2
Illustration of a girl on mobile

Choosing a financial adviser: 3 things to think about

two people with speech bubble icon and question mark
What's their specialty?

Some advisers are experts in certain areas, like financial or tax planning. Make sure their skills and qualifications match what you need.

three bags with dollar symbol icon
How do they get paid?

Ask about their fees. Do they charge for ongoing service? Do they get paid to recommend certain products?

handshake icon
Do you trust them?

You should feel comfortable with your adviser. If something's not clear, ask them to explain it again.

Need more info?

Check out Financial Advice Association Australia or visit Moneysmart for tips on working with a financial adviser.

Want advice about your super with us?

As an ART member, you can access financial advice from a qualified financial adviser about your super account as part of your membership.1 Our qualified financial advisers can help you with:

Mum and daughter hugging each other
Superannuation advice
  • Reviewing your investment strategy

  • Growing your super balance

  • Contribution strategies

  • Accessing your super

  • Understanding your insurance options

Retired male holding a skateboard
Retirement financial advice
  • Estimating if you're on track for retirement

  • Advice on transition to retirement strategies

  • Managing your Australian Retirement Trust account and income in retirement

  • Understanding how the Age Pension works

phone icon with speech bubble and question mark
Book your financial advice appointment now

We do our advice appointments over the phone for your convenience. Advice about your accounts with us is included with your membership.1

Book now

FAQs about financial advice

Need help booking your advice appointment, or looking for general advice about our products and services? Contact us

Don't worry, you don't need to be a maths whiz to get the most out of your advice appointment.

Here are 2 easy steps to prepare for your advice appointment:

  1. Imagine your goals and dream retirement lifestyle.

    Because once you have a picture of what the future looks like, it becomes possible to work towards making it happen.

  2. Fill in and send us your pre-appointment questionnaire.

    To prepare your personalised financial plan, your adviser needs to know a bit about your financial situation. We'll send you a pre-appointment questionnaire after your appointment is confirmed.

It depends on what type of advice you need. As a member with us, you can get advice about your super account as part of your membership.1

If you have a financial adviser, we can work with them when you need comprehensive financial advice. Your adviser will let you know what the fees are and the payment options.

You can also get free financial advice from the Financial Information Service (FIS) at Centrelink (Services Australia) or the National Debt Helpline.

When you get financial advice through your super fund, it's different to seeing an external financial adviser in two main ways:

  1. Content: We can only give you advice about your super with us, any insurance on your account, and using our retirement income products. An external financial adviser can give you advice about your entire financial situation, including any debts and investments outside of super.
  2. Cost: Advice about your super account with us is included in your membership1. External financial advisers charge for their services.

Check with an accountant or tax adviser before you submit your tax return, because it depends on what type of advice you get.

Some people may be able to claim a tax deduction on advice fees for investment advice, if the advice helps them earn money from that investment.

If you get superannuation advice from our financial advisers, it's included in your membership1. All you pay is the normal fees on your account, so there's no expense to claim a tax deduction on.

1. Sunsuper Financial Services Pty Ltd (ABN 50 087 154 818 AFSL No. 227867) (SFS) is a separate legal entity responsible for the financial services it provides. Eligibility conditions apply. Refer to the Financial Services Guide for more information.

2. Australian Retirement Trust has established a panel of accredited external financial advisers who are not employees of Australian Retirement Trust. Australian Retirement Trust is not responsible for the advice provided by these advisers and does not receive or pay any referral fees. These advisers will explain to you how their advice fees are determined.