Member support

Choose an option below. We'll do our best to direct you to a solution.

Forgot your login details, find your member number and troubleshooting tips.

Early access to your super, when and how to withdraw your super.

Change your address, email, mobile number, name, date of birth, gender or beneficiary details.

Learn more about insurance at Australian Retirement Trust.

Learn about making additional contributions to your super.

Who will inherit your super and insurance benefits? What you need to know.

Find out about accessing your super early.

Learn more about our advice options.

Having your super in one account could simplify your fees.

Generally, members will be start to receive their Annual statement from early September through to late November.

Getting further support

Start a chat session with a dedicated chat agent.

7:00am–7:30pm AEST Monday to Friday

7:00am–7:30pm AEST Monday to Friday
When overseas: +61 7 3516 1009